Lee Valley Caravan Park Dobbs Weir

Blatantly mis-sold accommodation. Advertised as a one-bedroom with a hot tub, but we were given a basic studio with no hot tub at all. Nothing like the pictures. Reception were completely unhelpful and just blamed Booking.com and Hoseasons instead of taking responsibility. False advertising and awful service. Avoid.

This place used to be a lovely campsite with pitches all along the canal side as well as what it has now and lovely views. It's a shame an that not only did they allow an ugly static caravan park take up the whole of the canal side and views but then an industrial park the size of London was allowed to move in next door and pollute the whole place. I can't believe EH were never involved. This isn'...

Staff broke consumer law twice by changing terms of booking days before I and my friends were due to stay there by suddenly banning visitors, and then again by refusing the refund I was legally entitled to. One of the staff even tried to trump up false accusations to try and get out of giving the refund even the booking hadn't even started yet. The camp fines anybody who drives onto their driveway...

Perfect in every way possible. We stayed in a lovely secluded lodge just beside the river. Lots of wildlife within walking distance and of course just outside your front door. We'll be back.

Lovely campsite within minutes from London, showers and toilets exceptionally clean, lovely friendly staff, lovely little shop has everything you need that you might have forgotten to pack and a gorgeous river behind it, great for walks/bike rides. Electric and non electric pitches, touring pitches, pods, safari tents and lodges with hot tubs! Pub just up the road too which makes this place perf...