Parkdean Resorts Nodes Point Holiday Park, Isle of Wight

So from booking, check-in and the lodge we stayed in, was all fantastic. The service when you arrive is amazing and friendly and always with a smile! The staff at every contact point are super helpful and even the guys riding round the grounds doing the up keep give you a smile and helpful guidance if you ask them. The location Nodes point was a really lovely place all in all. You have a beach nea...

I was really disappointed with how the arcade inside this caravan park is run. I won my prize fairly from the slot machine when it got stuck, but when I went to claim it I was told I could only have two prizes, even though there were no signs explaining this rule. The staff member then threw my prize to the back of the slot machine, which felt unfair and unprofessional. Earlier, when other people...

Everything was absolutely perfect from start to finish (as it always is). Kev phoned a week prior to the arrival and what a kind, helpful and friendly chap - he really went out of his way trying to find prices for an extra night here. He gave fantastic advice, even the best route to take due a road closure. When I arrived at reception I was warmly greeted by the reception staff - a huge shout out...

"Extremely disappointing – Tiny, dirty, and overpriced." Our stay was very uncomfortable due to the cramped size of the rooms; if you are of average height or taller, the space feels claustrophobic. The basic amenities were non-existent: no towels or soap were provided, and the bathroom only had a half-used roll of tissue. Cleanliness was a major issue as we found spiders and insects throughout t...

Location on the beach was excellent for walks. We stayed in a static caravan which was ok but did tend to smell of dogs after the first couple of days. All the staff that we met were friendly enough and the park as a whole had good amenities. If you are looking for a good family holiday or kids holiday this is the place for you. But if you want a quieter break avoid the school holidays.